Privacy, Data, and What Your Clients Need to Know

The Short Version

Evive is built with a privacy-first architecture. The platform collects the minimum data necessary to deliver its services and does not sell user data to third parties, including gambling operators.

What Evive Collects

Evive collects information that users choose to provide during onboarding (such as pathway selection and self-reported gambling patterns), app usage data (lesson completions, check-ins, community activity), and data necessary for platform operation and analytics. All data is aggregated and anonymized for reporting purposes.

HIPAA and GDPR

Evive is not a covered entity under HIPAA and is not HIPAA-compliant. This means Evive does not operate as a clinical record system and should not be treated as one. Client data in Evive is separate from your clinical records. For providers with international clients, Evive complies with GDPR requirements.

How to Address Privacy Questions with Clients

Most clients will want to know: Is this confidential? The accurate and honest answer is that Evive is a private platform — their individual data is not shared with you as their provider, not shared with their employer, and not shared with gambling operators. Their participation is their own.

What Evive Does Not Do

• Evive does not report user activity to state agencies, employers, or insurers

• Evive does not share identifiable user data with gambling operators

• Evive does not function as a clinical record or contribute to a client's healthcare file

• Evive does not require clients to use their real name