Provider Knowledge Base
Common questions and workflow guidance
Browse shared Provider Knowledge Base articles that explain how Evive fits into clinical workflows, staff enablement, and member support conversations.
What Is Evive and How Does It Work?
Introduces Evive's purpose as a digital gambling behavior change platform — what it is, what it isn't (not therapy, not crisis support), how clients access it, and its founding background.
Understanding the Three Pathways
Explains the Manage (harm reduction), Stop (cessation), and Affected Individuals pathways — helping providers match the right pathway to each client based on their goals and readiness.
How to Introduce Evive to a Client
Provides practical scripts and framing strategies for introducing Evive across different client presentations — motivated, ambivalent, and resistant — with emphasis on follow-up as the key engagement driver.
Using the Lesson Database in Session
Shows providers how to navigate and use the CBT-based Lesson Database as between-session homework, with a suggested workflow for selecting, introducing, and debriefing lessons clinically.
Evive Community — What Your Clients Will Find
Describes the moderated peer support community within Evive — what clients experience, how safety and moderation work, and how providers can introduce it without needing to manage it.
Evive for Affected Individuals — Supporting the Family System
Equips providers to use the Affected Individuals pathway when working with partners, family members, or loved ones impacted by someone else's gambling harm.
Privacy, Data, and What Your Clients Need to Know
Covers Evive's data practices in plain language — what's collected, HIPAA/GDPR positioning, what Evive does not share, and how to answer client confidentiality questions accurately.
Evive and Your State Program — What's Available in Your State
Explains how Evive's state partnerships work and how they enhance the experience for clients in partnered states.
Frequently Asked Questions from Clients
A ready-to-use FAQ covering the most common client questions — confidentiality, cost, abstinence requirements, crisis use, and Evive's relationship to therapy.
Getting Started — A Quick-Start Checklist for Providers
A practical five-step checklist to help providers take their first actions with Evive — from watching the demo and browsing lessons to identifying a first client and exploring state resources.